Privacy Policy

Step Forward Early Intervention Inc.
Effective Date: June 16, 2026

Introduction

Step Forward Early Intervention Inc. ("Step Forward EI") respects your privacy and is committed to protecting confidential information. This Privacy Policy explains how information is collected, used, protected, and managed through our website, electronic communications, SMS/text messaging, and Early Intervention-related activities.

Information We Collect

We may collect information including:

• Name
• Address
• Telephone number
• Email address
• Contact preferences
• Parent/legal guardian information
• Service coordination information
• Communication records

How We Collect Information

Information may be collected through:

• Website forms
• Referral forms
• SMS consent forms
• Email communication
• Telephone communication
• Service-related interactions

How We Use Information

Step Forward EI uses information for legitimate purposes including:

• Coordinating Early Intervention activities
• Communicating with families
• Scheduling and reminders
• Administrative communication
• Maintaining required records
• Supporting agency operations

SMS/Text Messaging Privacy Disclosure

If you provide consent, Step Forward Early Intervention Inc. may send SMS/text messages related to:

• Early Intervention service coordination
• Scheduling reminders
• Activity updates
• Administrative notifications
• Requests for information
• Agency communication

SMS messages are informational and operational only. Step Forward EI does not send promotional or marketing text messages.

SMS Consent

By providing your phone number and completing the SMS consent process, you authorize Step Forward Early Intervention Inc. to send text messages. Consent is voluntary and is not required as a condition of receiving services.

• Message frequency varies.
• Message and data rates may apply.
• You may opt out by replying STOP.
• You may receive help by replying HELP.

SMS Consent Records

Step Forward Early Intervention Inc. maintains records of SMS consent, including the phone number provided, date of consent, and method of consent, for compliance verification and messaging administration purposes.

SMS consent information and phone numbers are not sold, rented, or shared with third parties or affiliates for marketing purposes.

Information Sharing

Step Forward EI does not sell personal information. Information may only be shared when necessary for:

• Providing Early Intervention services
• Coordinating authorized services
• Agency operations
• Legal or regulatory requirements

Data Security

We maintain administrative, technical, and physical safeguards designed to protect personal information.

• Restricted access
• Confidentiality requirements
• Secure systems
• Internal privacy procedures

Your Rights

You may request:

• Access to your information
• Correction of inaccurate information
• Updates to contact information
• Withdrawal of SMS consent

Contact Information

Step Forward Early Intervention Inc.

Phone: (646) 441-7500
Email: info@stepforwardei.com

Changes to This Policy

Step Forward EI may update this Privacy Policy periodically. Updated versions will be posted on this website.